Privacy Policy

Introduction

Experiment.com (“Company” or “We”) is a funding platform for scientific research.

We do our very best to protect your privacy by using security technology appropriately. If you want to know how we achieve that please read our privacy policy below.

This Privacy Policy (the “Privacy Policy”) describes how and when Experiment collects, uses, and shares your information when you use our site. Experiment receives your information through our website and from our partners and other third parties. For example, you send us personal information when you use Experiment from our website. When using any of our Services you may consent to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Privacy Policy and in our Terms and Conditions.

How Experiment Uses Data

Experiment.com, Inc. is the data controller of information gathered and collected by the platform. You should be aware that when you provide information to us using a third-party site or platform, the information you provide may be separately collected by the third-party site or platform.

We encourage you to be aware when you leave our Site or Services and to read the policies of other sites that may collect your personal information.

Information We Collect or You Give Us

Our Services are primarily designed to help you discover and fund Projects. Some of the information you provide us is information you are asking us to make public.

We collect information you provide directly to us, information from third parties, and information that we gather automatically. For exmaple, here are a few instances of information that you provide to us when you use the site:

Registering an Account: When you create an Experiment account, you provide some personal information, such as your name, username, password, and email address. Some of this information, for example, your name and username, is listed publicly, including on your profile page, project page, and in search results. Some Services, such as search, public user profiles, and viewing projects, do not require registration.

Creating a Campaign: If you are creating a Project Page, you may provide us with profile information to make public, such as a short biography, your geographic location, your website, institutional affiliation, or a picture. We may use your contact information to send you information about our Services. You may use your account settings to unsubscribe from notifications from Experiment. You may also unsubscribe by following the instructions contained within the notification or the instructions on our website.

Creating a Contribution: When you pledge a donation to a project, you provide a name and avatar. If you choose to hide this information, you can remain publicly anonymous so that your name, username, and picture are not listed on the Project Page, but are still accessible to the project creator and other third-party services, for example when it comes time to charge the donation.

Project Creator Verification: Sometimes for verification purposes before launching a Project Page, or in order to complete a project funds payout, we'll gather your address, date of birth, photo identification (e.g. government issued verification card), and bank account information. This data is preserved in case a project payout fails and needs to be retried, or the project creator wishes to change the the payout methods (e.g. receiving a check in the mail or an electronic funds transfer).

Contacting Site Staff: If you email us with a comment, question, or complaint, we may keep your message, email address and contact information to respond to your issue.

Commenting on a Public Forum: When you leave a comment or endorsement on a Project Page, you may provide a picture avatar and your name.

Information We Collect Automatically

There is some information that we gather through automated or background methods, and technical analytics tools.

Our servers automatically record information ("Log Data") created by your use of the Services. Log Data may include information such as your:

  • IP address
  • Browser type
  • Device screen resolution
  • Operating system
  • The referring web page
  • Pages visited
  • Location
  • Mobile carrier
  • Device and application IDs
  • Search terms
  • Cookie information
  • Identification of crashes and defects

We receive Log Data when you interact with our Services, for example, when you visit our websites, sign into our Services, interact with our email notifications, use your account to authenticate to a third-party website or application, or visit a third-party website that includes an Experiment button or widget. Experiment uses Log Data to provide our Services and to measure, customize, and improve them.

Information We Collect from Third Parties

If you connect your Experiment account to your account on another service in order to cross-post between Experiment and that service, the other service may send us your registration or profile information on that service and other information that you authorize. This information enables cross-posting, helps us improve the Services, and is stored to provide a faster user experience.

Cookies & Tracking Technologies

Like many websites, we use cookies and similar technologies to collect additional website usage data and to improve our Services, but we do not require cookies for many parts of our Services such as searching and looking at projects or project updates. There are some cookies that are essential in order to enable you to navigate this website and use certain features. Without these necessary cookies, the online services you have asked for, like logging in and making a pledge to a project.

Click here to view our Cookie Policy.

How We Use The Information

Experiment uses the collected information to:

  • Provide, develop, and improve the platform
  • Create a safe environment
  • Personalize content
  • Detect, investigate and prevent activities that may violate our policies or be illegal
  • Provide measure and improve our marketing and advertising
  • Communicate with you about your account or transactions with us and send you information or request feedback about features on our sites and applications or changes to our policies

Data Retention: We will retain your personal information for the length of time needed to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. To dispose of personal data, we may anonymize it, delete it or take other appropriate steps. Data may persist in copies made for restricted and encrypted backup purposes for additional time.

Information Sharing and Disclosure

We will not sell, rent or disclose your private personal information to outside parties except in the limited circumstances described here:

Service Providers: We engage service providers to perform functions and provide services to us in the United States and abroad. We may share your private personal information with such service providers subject to confidentiality obligations consistent with this Privacy Policy, and on the condition that the third parties use your private personal data only on our behalf and pursuant to our instructions for their original purpose only. These companies are prohibited from using your personal information for purposes other than those requested by us or required by law.

Where Required By Law: We may share the collected information where required by law, specifically in response to a demand from government authorities where such demand meets the legal requirements.

Academic Analysis: We may share Non-Personal Information and aggregated information with third parties for academic or research purposes. No Personal Information will be shared in this manner.

Business Transfers: In the event that Experiment is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction. The promises in this Privacy Policy will apply to your information as transferred to the new entity.

Your Data Rights

Right to Examine Information: You have the right to examine any of your Personal Information that we collect. Should you wish to examine such information, please send us a written request to support@experiment.com. We reserve the right to charge you a reasonable administrative fee to access your information, as permitted by applicable law. In certain cases we may not be able to provide you with access to all of your Personal Information (ex: if the information also pertains to the Personal Information of another user).

Your Consent: We may share or disclose your information at your direction, such as when you request tax receipt information from previously funded projects. This information includes your name, email, username, and address. This information is only shared when explicitly requested by you.

The laws in some jurisdictions requires us to provide you the ability to exercise certain controls and choices regarding our collection, use and sharing of your information. To the extent those laws apply to you, your controls and choices may include:

  • Updating, and deleting your registration account
  • Choosing or changing your choices for subscriptions, newsletters, and alerts
  • Controlling whether you want us to access location information, such as by controlling or disabling location services in your mobile device’s settings menu
  • Withdrawing consent
  • Objection to data processing
  • Requesting removal of your personal information from a public forum on one of our sites or application
  • Make a complaint to a supervisory authority

To make such a request, you can contact us through support@experiment.com. Upon receiving notice that you have revoked your consent, we will stop using your Personal Information within a reasonable time, which will vary depending on what information we have collected and for what purpose. Please note that we will send you an email confirmation upon receipt of your request. Therefore, if you do not receive a confirmation email, please contact us again with your request. If you do choose to withdraw such consent, your experience on the website may be diminished, or your ability to choose some of the options on the website or the services provided therein may be limited.


Modifying Your Personal Information: If you are a registered user of our Services, we provide you with tools, such as on your account settings page to view or edit the personal information you provided to us and associated with your account.

Children’s Privacy

Experiment does not knowingly collect any personal information from children under the age of 13 and children under 13 are not permitted to register for an account or use our Services. If you believe that a child has provided us with personal information, please contact us at support@experiment.com. If we become aware that a child under age 13 has provided us with personally identifiable information, we’ll delete it.

We do not knowingly process data of EU residents under the age of 16 without parental consent. If we become aware that we have collected data from an EU resident under the age of 16 without parental consent, we will take reasonable steps to delete it as quickly as possible. We also comply with other age restrictions and requirements in accordance with applicable local laws.

Security, Storage and Data Protection

The security, integrity, and confidentiality of your information are extremely important to us. We have implemented technical, administrative, and physical security measures that are designed to protect User information from unauthorized access, disclosure, use, and modification. We regularly review our security procedures to consider appropriate new technology and methods.

The information that we collect from you may be transferred to and stored at a destination outside the European Economic Area including to Japan, US and Canada. Your Information may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting information to us, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Privacy Policy.

Changes to this Policy

We may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and will always be at https://experiment.com/privacy. If we make a change to this policy that, in our sole discretion, is material, we will notify you via an email to the email address associated with your account.

Questions and Contact Information

Still have questions or comments about the Site or these Terms?  Send our team an e-mail directly to support@experiment.com.  We’d love to hear from You!

Data protection officer contact info: support@experiment.com

Data Deletion

Users may request that you have revoked your consent and wish to have your data removed by contacting us.

To make such a request, you can contact us through emailing support@experiment.com or contacting us through the feedback form. Users can also make this request by accessing the User Dashboard when logged in.

Last updated May 14th, 2022.