Andrea Dougall began her career in animal care in her early teens as a volunteer at the Animal Resource Center at the San Francisco Zoo. After receiving a BS in Biological Sciences from the University of California Santa Barbara, she began working towards getting into the profession of animal care where she has now worked for 15 years, 13 of which have been at Oakland Zoo. In addition to her experience at Oakland Zoo, she has been an animal care volunteer at the Marine Mammal Center in Sausalito, CA, the largest marine mammal hospital in the world, for over 13 years. Additionally she spent several years volunteering in the field with the River Otter Ecology Project working to get the first real glimpse at the North American river otter population in the San Francisco Bay Area in decades. She currently manages a diverse section of the zoo that includes primates, carnivores (including the sun bears), marsupials, birds, reptiles, and amphibians.